If you choose to cancel your booking, the Lead Booker should inform us immediately at hello@theyachtweek.com. Whilst we understand that circumstances change, any payment received from you triggers our obligations with the charter companies; as a result, any cancellation by you will incur a cancellation charge plus a 5% administration

What is the cancellation policy?

If you choose to cancel your booking, the Lead Booker should inform us immediately at hello@theyachtweek.com. Whilst we understand that circumstances change, any payment received from you triggers our obligations with the charter companies; as a result, any cancellation by you will incur a cancellation charge plus a 5% administration fee. The minimum charge will [&hellip;]

What is the cancellation policy? - The Yacht Week

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Yes, we accept Amex in most currencies. However, unfortunately, we do not accept payments in Canadian Dollars (CAD) or Australian Dollars (AUD).

Can I pay with an American Express?

Can I pay with an American Express? - The Yacht Week

Please log in to your booking and you will be able to view the due dates, and all past payments and make payment. If you selected Automated Payments then payments will automatically be taken every month from your card used to make the deposit. All payments need to be made

How do I pay?

Please log in to your booking and you will be able to view the due dates, and all past payments and make payment. If you selected Automated Payments then payments will automatically be taken every month from your card used to make the deposit. All payments need to be made via the booking profile by [&hellip;]

How do I pay? - The Yacht Week

We offer 3 different payment plan options, this way you are able to pay for your booking gradually, rather than all at once if you need to. Pay in full Paying in full not only means you are ahead of the game and get the boring bit out of the

After making the booking when do I need to pay for the yacht/cabin?

We offer 3 different payment plan options, this way you are able to pay for your booking gradually, rather than all at once if you need to. Pay in full Paying in full not only means you are ahead of the game and get the boring bit out of the way, but lock in your [&hellip;]

After making the booking when do I need to pay for the yacht/cabin? - The Yacht Week

The currency that Yacht Week operates in is Euros, this price is fixed and will not change due to the current market exchange rate. Depending on the exchange rate, the price of the booking may fluctuate when making payments in foreign currencies, however, if you select Euros this will always

What currency can I pay in?

The currency that Yacht Week operates in is Euros, this price is fixed and will not change due to the current market exchange rate. Depending on the exchange rate, the price of the booking may fluctuate when making payments in foreign currencies, however, if you select Euros this will always remain the same price. We [&hellip;]

What currency can I pay in? - The Yacht Week

Once the yacht is booked, the lead booker can invite friends to the crew list by entering their email. They will then be able to create their own profile and log in to view the booking and pay their share. That way you won't have to send money back and

Can crew members pay towards the booking total?

Once the yacht is booked, the lead booker can invite friends to the crew list by entering their email. They will then be able to create their own profile and log in to view the booking and pay their share. That way you won't have to send money back and forth between everyone in the [&hellip;]

Can crew members pay towards the booking total? - The Yacht Week

Yes, anyone on your crew list can make payments to wards the booking each month and this will then reduce the balance that will be taken at the end of the next months bill. The remaining balance will be charged at the end of the month to the Lead Bookers

I selected the Automated Plan, can my crew make payments towards the booking?

Yes, anyone on your crew list can make payments to wards the booking each month and this will then reduce the balance that will be taken at the end of the next months bill. The remaining balance will be charged at the end of the month to the Lead Bookers set up card.

I selected the Automated Plan, can my crew make payments towards the booking? - The Yacht Week

Firstly the lead booker of the yacht should add you to the crew list using your email address. You will then be able to log in and view the booking to ensure it is legitimate. If the crew have not yet paid for the yacht in full, you can make

How do I pay when I have booked through the Crew Finder?

Firstly the lead booker of the yacht should add you to the crew list using your email address. You will then be able to log in and view the booking to ensure it is legitimate. If the crew have not yet paid for the yacht in full, you can make your share of the payment [&hellip;]

How do I pay when I have booked through the Crew Finder? - The Yacht Week

First of all, please try to pay from another browser. Google Chrome is the most compatible. If your payment is still declined, please contact your bank to check the following: 1. Not enough funds in the account. 2. The maximum daily limit set by the bank for a transaction. 3.

My payment is not going through, can you help me?

First of all, please try to pay from another browser. Google Chrome is the most compatible. If your payment is still declined, please contact your bank to check the following: 1. Not enough funds in the account. 2. The maximum daily limit set by the bank for a transaction. 3. Default block on international transfers [&hellip;]

My payment is not going through, can you help me? - The Yacht Week

If you select to pay in 3 instalments then you cannot change this to the Automated Payment plan. However, if you selected to pay when making the booking with the Automated Payment Plan with us, you can change to installments instead. To do this, please contact our Customer Service team

Can I change the payment plan that was selected at the time of booking?

If you select to pay in 3 instalments then you cannot change this to the Automated Payment plan. However, if you selected to pay when making the booking with the Automated Payment Plan with us, you can change to installments instead. To do this, please contact our Customer Service team at hello@theyachtweek.com and they will [&hellip;]

Can I change the payment plan that was selected at the time of booking? - The Yacht Week

Payments made outside the UK include a 2% charge, which is added to the transaction amount. These fees are meant to cover currency conversion and international transaction processing. If you have a UK bank account the 2% charge will not apply. For more information, see here on our Payment Options

Will there be a card fee when I make payment?

Payments made outside the UK include a 2% charge, which is added to the transaction amount. These fees are meant to cover currency conversion and international transaction processing. If you have a UK bank account the 2% charge will not apply. For more information, see here on our Payment Options and Card Fees blog. .

Will there be a card fee when I make payment? - The Yacht Week

The yacht security deposit is a security payment made to the yachting company at check-in. It may be used against any damages caused to the yacht during the week. If there is no damage to the yacht at check-out the amount will be fully refunded. A security deposit is payable

What is the yacht security deposit? Why do I need to pay for it?

The yacht security deposit is a security payment made to the yachting company at check-in. It may be used against any damages caused to the yacht during the week. If there is no damage to the yacht at check-out the amount will be fully refunded. A security deposit is payable by card to the yachting [&hellip;]

What is the yacht security deposit? Why do I need to pay for it? - The Yacht Week

The money will be put on hold if you pay with a credit card and taken out of your account if paid by debit card. It can take up to 4 weeks for it to be available again once the charter company have released it. The exact time depends largely

Will the yacht company withdraw the yacht security deposit from my card or only put it on hold?

The money will be put on hold if you pay with a credit card and taken out of your account if paid by debit card. It can take up to 4 weeks for it to be available again once the charter company have released it. The exact time depends largely on your bank. If you [&hellip;]

Will the yacht company withdraw the yacht security deposit from my card or only put it on hold? - The Yacht Week

Yes, you can read all the details on our Book with Confidence here. .

Do you have any additional flexibility?

Do you have any additional flexibility? - The Yacht Week

If cancelling a full yacht or cabin booking within 24 hours of placing your booking you will receive a full refund of the 10% deposit. Please note, the 24 hour period begins when you place your initial booking. Cancellation after this period incurs cancellation fees, depending on how far in

Will I get my money back if I cancel?

If cancelling a full yacht or cabin booking within 24 hours of placing your booking you will receive a full refund of the 10% deposit. Please note, the 24 hour period begins when you place your initial booking. Cancellation after this period incurs cancellation fees, depending on how far in advance you cancel. Please read [&hellip;]

Will I get my money back if I cancel? - The Yacht Week

Unfortunately, we cannot refund your part as the yacht is not being cancelled, and we cannot make individual refunds. Your crew needs to pay for the yacht in full, no matter how many people there are on it. You will need to resolve this issue within your crew.You can try

I cannot join my crew, can I get a refund for my spot?

Unfortunately, we cannot refund your part as the yacht is not being cancelled, and we cannot make individual refunds. Your crew needs to pay for the yacht in full, no matter how many people there are on it. You will need to resolve this issue within your crew.You can try to find someone to fill [&hellip;]

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